Get in Touch With Us

Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or have a suggestion for a topic we should cover, this page explains how to reach us and what happens next. We are an independent comparison site focused on the US online casino market, and we take reader feedback seriously.

How to Reach the Team

Email is the best way to get a message to us. Every message is read by a real person, and we aim to reply within two working days. You can write to us at [email protected].

To help us get back to you as quickly as possible, a short description of your enquiry in the subject line makes a real difference. It lets us route your message to the right person straight away rather than it sitting in a general queue.

What You Can Write to Us About

There is no single type of message we prefer — all of the following are welcome:

• Content questions — If something in one of our reviews or guides is unclear, or you want more detail on a specific topic such as how wagering requirements work or which payment methods are available in your state, just ask.
• Corrections and accuracy — Casino offers, terms and regulations change frequently. If you spot information that appears outdated or incorrect, please let us know. We take accuracy seriously and investigate every flag we receive.
• Reader suggestions — If there is a casino, topic or comparison you would like us to look into and we have not covered it yet, we are open to hearing about it. We cannot promise to act on every suggestion, but we do read them all.
• Partnership and commercial enquiries — If you represent a casino operator or an affiliate programme and want to explore how we might work together, please introduce yourself and outline your proposal. Our editorial rankings are not for sale, but we are happy to have a conversation about other forms of collaboration.
• Responsible gambling concerns — If you or someone you know is finding it hard to keep gambling in check, please mention this in your message. We will point you toward appropriate support resources, including the National Problem Gambling Helpline (1-800-522-4700) and the National Council on Problem Gambling at ncpgambling.org.

What to Expect After You Get in Touch

When your message arrives, it is reviewed by a team member — not filtered by an automated system. You will receive a response from an actual person who has read what you wrote.

Our standard turnaround is two working days. During periods when we receive a high volume of messages, it may take slightly longer, and we appreciate your patience. We follow up on every message, so if you have not heard back after five working days, it is worth checking your spam or junk folder before sending again.

A Note on Our Editorial Independence

This site may earn commission when readers visit a casino through one of our links. That commercial arrangement does not influence our rankings or our assessments — we review casinos on the criteria that matter to players, and every recommendation on this site carries at least one honest limitation alongside its strengths.

If you have concerns about how a specific review was conducted, or you believe a rating is unfair, we genuinely want to hear about it. Transparency is important to us, and reader scrutiny helps keep our standards where they need to be.

Responsible Gambling — a Standing Note

Online casino gaming in the US is regulated at state level. Legal, licensed play is only available to players who are physically located in a state where online gambling is permitted, and you must be at least 21 years old to participate on the platforms we review.

Casino games involve real financial risk. Outcomes are determined by certified random number generators, and no strategy guarantees a profit. If gambling stops being enjoyable, or if it begins to affect your finances or wellbeing, please use the tools available to you — deposit limits, session time limits, self-exclusion programmes — and reach out for support. The National Problem Gambling Helpline operates 24 hours a day, 7 days a week, on 1-800-522-4700.

You can also read more about safe play practices across our site, including on pages covering trusted regulated casino options and how to evaluate a site's credentials before you deposit.

We Look Forward to Hearing From You

Whatever the reason for your visit to this page, thank you for taking the time to reach out. Good feedback — whether it is a correction, a question or a compliment — makes this site more useful for everyone who relies on it. We will be in touch.